Coffee Chat

John Ratcliffe
Embrace the Employee Shortage

Embrace the Employee Shortage

The current employee shortage is very real and a major topic of conversation amongst coffee shop and restaurant owners. With the Sunshine Coast growing at a rapid rate the key focus for business owners is how to attract and retain staff. With no end in sight it really is time to embrace the employee shortage and make your business a work place of choice that stands out from the competition. We are already seeing many business owners reducing the hours and days that they trade due to their inability to find staff. We are openly hearing conversations about how hard...

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Solid Ground
How often should Coffee Shops adjust the Coffee Grind?

How often should Coffee Shops adjust the Coffee Grind?

Gone are the days when the Coffee Shop owner could set the grind and put the DO NOT TOUCH sign up! Milk Texture and Latte Art have long been the most recognised skills of your local Barista but the hidden skill that you should appreciate most is the Barista's ability to make small changes to the coffee grind and dose volume, throughout the day. Ground Coffee reacts to temperature changes and moisture in the air and can go from prefect to terrible within a few minutes of weather conditions changing.    Good Barista training should give the Barista the skills...

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Solid Ground
Building Our Feel Good Story

Building Our Feel Good Story

It all started with our beautiful blend of coffee called Hero which has grown to become one of the Sunshine Coasts most popular coffee blends. Its popularity has given us the opportunity to provide significant financial support to charities, community groups and sports teams here on the Sunshine Coast.

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Solid Ground
The SECRET to making Consistently High Quality Coffee

The SECRET to making Consistently High Quality Coffee

FOLLOW THE RECIPE EVERY TIME If you don't have a recipe for making coffee in your cafe, espresso bar or at home you need one. When you do have a recipe, it's important that you follow it every single time, for quality and consistency!!! What's a coffee making recipe? It's the amount of coffee and water that you use, the water temperature, and the time that you let it extract through espresso machines or brew in other coffee making equipment. The recipe that we provide our wholesale clients to use with our Hero Blend Coffee for their commercial espresso machines...

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